Werken bij ESL, Jobs
Werken bij ESL

Jobs

Jobs

Wij zijn steeds op zoek naar mensen die graag ons team willen vervolledigen. Ben je geïnteresseerd in een van onze vacatures, stuur ons dan je CV en een begeleidend schrijven jobs:::esl:::ch.

Barcelona

CRM Manager
Are you passionate about languages and travel? Are you inspired by the idea of working in a dynamic team? If you are ready to get involved, a new professional challenge awaits you at ESL!
 
We are currently looking for a CRM Manager based in Barcelona.
 
Job overview
Your mission will be to ensure that ESL’s CRM system provides timely, accurate information to manage the company’s Sales, Admissions and CRM-related Marketing activities.
 
The CRM Manager will work closely with the Sales, Marketing, IAC and IT departments, to provide strategic recommendations and insight in order to continuously improve and refine the performance of our CRM system. As CRM manager you will be a key team member or leader of company-wide projects such as CRM, Client Area and Leads. You will provide strategic and operational input to these projects.
 
Main tasks:

 
  • Ensure that the CRM meets the company’s strategic objectives for Sales, Marketing and IAC workflow and reporting
  • Improve processes around the usage of the CRM, by continuously evaluating, monitoring, coaching, performing spot checks and developing best practices
  • Manage and coordinate, from the user perspective, all development and enhancement projects related to the Argo CRM and related tools and provide regular support to CRM users
  • Provide strategic input to the Head of Sales, Marketing and IAC regarding training, resource requirements and best practices regarding CRM tools
  • Design and prepare Sales and Marketing reports and dashboards which provide comprehensive analysis of performance
  • Prepare user and best practices documentation and training with respect to activities surrounding the CRM system
  • Create and maintain the relevant data in the CRM, such as form letters, templates, automatic paragraphs, postal and other demographic data and other codes and information relating to the Argo CRM
  • Prepare exception reports and follows up with the sales staff to ensure compliance with best practices
  • Ensure the quality of all standard messages and texts are effectively coordinated with the Marketing and Products so that all CRM communications meet the company’s highest quality standards, while addressing local market requirements
  • Ensure the highest level of data integrity, quality of usage and best practices, to enable Top Management to make sound strategic decisions based on the analysis obtained through the CRM system
  • Travel regularly to the Montreux and Barcelona Headquarters and other key locations such as sales offices, to perform training, coaching and quality checks 

Your professional skills:
 
  • You have a university-level bachelor’s degree in Sales, Marketing or Management Science, or professional equivalent
  • You have a minimum of 5 years experience in a similar position
  • You are extremely proficient in the use of computers and standard office software, with extensive experience using a modern CRM system
  • You have expert-level knowledge of Excel, Business Intelligence tools and/ or CRM report writing tools
  • You have direct experience in sales and sales management in the education or travel sectors
  • You master written and spoken English, as well as at least one other major European language, including the language spoken at the job location (French or Spanish) 

Your personal skills:
 
  • You have excellent communication and interpersonal skills to form effective working relationships with people at all levels
  • You have excellent team working skills and ability to work with a remote team
  • You have excellent organizational skills and ability to multitask
  • You have good negotiation and problem solving skills 

What we offer you:
 
  • The opportunity to develop your skills in an international environment
  • A first or new experience in the exciting field of language travel
  • A young and dynamic work atmosphere
  • Corporate ethics oriented sustainable development 

Place of work: Barcelona (Spain)
 
Start date:
ASAP
 
Reference:
ESL_CRM
 
Type of contract: non-fixed-term contract
 
Activity rate: full time
 
If you fit the profile and are tempted by the experience, please send us your application file in English (résumé) along with a cover letter to the following e-mail address: jobs@esl.ch
 
Only applications accepted for an interview will receive a reply.
 
HR Manager

Are you looking for an enriching experience in the human resources field? Are you passionate about languages and travel? If you are ready to get involved, a new professional challenge awaits you at ESL!
 
We are currently looking for a HR Manager based in our Head Office in Barcelona.
 
Job overview
In direct contact with the Head of HR in Montreux (Switzerland), your main mission will be to execute the global ESL HR strategy and be the contact HR person in Barcelona Head Office.
 
Main tasks:
 
  • You will actively participate in the development of our international recruitment strategy and lead processes for our Barcelona Head Office.
  • You will be in charge of the coordination of the recruitments for our Head Office in Barcelona, which involves the contact with external partners and tools (recruitment agencies, job boards providers, social medias, etc.) preparing of the job adverts, checking application forms, shortlisting, screening potential candidates and realising first interviews
  • You will support the development and implementation of policies (working conditions, health & safety, performance management, absence management, etc.) and replies to the questions of managers and employees
  • You will assist the Head of HR in defining the right internal communication strategy for our Head Office in Barcelona
  • You will be the person of reference in case of absence of the Head of HR
  • You will promote equality and diversity as part of the culture of the organization
  • You will participate in different HR and company projects and perform other duties as required and assigned 

Your professional skills:
 
  • You have a higher education in business with HR specialisation ideally or a similar level of thinking achieved through experience
  • You have at least 3-5 years of experience in Human Resources in a high quality service environment
  • You have proven experience in business partnering with senior managers
  • You have solid experience in recruitment in an international environment with a track record to recognizing and recruiting talents
  • You possess very good knowledge of recruitment tools (job boards, social medias, recruitment interview processes, potential evaluation, etc.)
  • You have extensive Spanish labour law knowledge skills
  • You are able to compile and interpret statistical data and you know how to communicate it in a professional and understandable manner
  • You have excellent organizational skills and ability to multitask
  • You possess very good IT skills (MS Office)
  • You have a high ethical standard to manage information of a confidential nature 
 
Your personal skills:
 
  • You have excellent communication and interpersonal skills to form effective working relationships with people at all levels
  • You have integrity and approachability
  • You have excellent team working skills and ability to work with a remote team
  • You have cultural awareness and strong ethics
  • You have good negotiation and problem solving skills
  • You are fluent in English and have an excellent command in Spanish. French is considered as a plus and any other language would be an asset. 

Other
 
  • The preferred candidate needs to have a proven passion for languages and travel as part of professional or personal life and willing to travel to Montreux Head Office and/or other ESL locations when requested. 

What we offer you
 
  • The opportunity to develop your skills in an international environment
  • A first or a new experience in the exciting field of language travel
  • A young and dynamic work atmosphere
  • Corporate ethics oriented sustainable development 
 
Place of work: Barcelona (Spain)
 
Start date: ASAP
 
Reference:
ESL_HR
 
Type of contract: non-fixed-term contract
 
Activity rate: full time
 
If you fit the profile and are tempted by the experience, please send us your application file in English (résumé) along with a cover letter to the following e-mail address: jobs@esl.ch
 
Only applications accepted for an interview will receive a reply.
IT Network Engineer
Are you passionate about languages and travel? Are you inspired by the idea of working in a dynamic team? If you are ready to get involved, a new professional challenge awaits you at ESL!
  
Job overview
We are currently looking for an IT Network Engineer who will be responsible for the technical management and administration of the ESL and affiliate IT networks (LAN and WAN) in over 55 locations in Europe, Latin America and New Caledonia.
 
Your main goal will be to ensure that the network is secure, highly available and offers optimal performance. You will propose and implement cost-effective solutions to allow us to implement long-term IT strategies, and you will install, configure and maintain network hardware and software and provide level 2 and level 3 support for network and system-related issues.
 
Main tasks:
 
  • You ensure efficient and effective communications with the IT Operations and Support Manager and other members of the IT team.
  • You ensure that the company’s network (LAN, WAN) functions efficiently and with minimal down-time.
  • You ensures that the company’s VoiP system, business applications and services function efficiently on the ESL network.
  • You create and update configurations for network hardware and software.
  • You conceive, install and maintain performance and bandwidth monitoring solutions.
  • You participate, with the IT Operations and Support Manager, in the elaboration of active and passive security solutions for the entire ESL and affiliate’s network.
  • You participate, with the IT Operations and Support Manager, in the elaboration of a disaster recovery plan.
  • You participate in company-wide projects, including migration of ESL and affiliate services to the cloud, with particular accent on network bandwidth, latency and availability to provide adequate performance.

Your experience:
 
  • You possess a Bachelor’s or high technical school diploma in Information Science with specialization in network technologies.
  • You have a minimum of 5 years experience administering a complex network environment.
  • You have a Certified Sonic Wall or Cisco administrator or equivalent through professional experience. 

Your professional skills and education:
 
  • You have a detailed knowledge of network protocols, hardware, software and firmware.
  • You master UNIX / Linux operating systems and command-line interfaces.
  • You possess in-depth knowledge of VoIP.
  • Knowledge of Mac OSX is an advantage.
  • You are a French or English mother tongue or equivalent and with a good working knowledge of the other: any other languages (Spanish, German or other) are considered a plus. 

Your personal skills:
 
  • You are a highly motivated self-starter, passionate about network technology and administration.
  • You are flexible with respect to working hours. 

What we offer you:
 
  • The opportunity to develop your skills in an international environment, in the exciting field of language travel
  • A young and dynamic work atmosphere.
  • An environment where corporate ethics and sustainable development matter. 
 
Place of work: Barcelona (the candidate would have to be prepared to come and work in Montreux for 12 to 24 months, then re-locate to Barcelona.)
 
Start date: As soon as possible
 
Reference:
ESL_IT
 
Type of contract: Permanent contract
 
Activity rate: Full time
           
If you fit the profile and are tempted by the experience, please send us your application file in English (résumé) along with a cover letter to the following e-mail address: jobs@esl.ch.
 
Only applications accepted for an interview will receive a reply.

Antwerp

Language Travel Consultant
Are you passionate about languages and travel? Are you comfortable dealing with customers? If you are ready to get involved, a new professional challenge awaits you at ESL!
 
We are currently looking for a Language Travel Consultant for our Office in Antwerp.
 
Job overview

Your mission will be to develop the sales of education programmes by means of written price quotes, phone calls and personalised interviews.
 
Your professional skills:
 
  • You must have previous experience in a sales position, ideally in a travel agency
  • You possess interpersonal and communication skills
  • You are able to work in an autonomous and organised manner, with a high sense of responsibility
  • You are a native Flemish/Dutch speaker and have a very good level of English, any other language is a bonus 
Your personal skills:
 
  • You have a smart appearance
  • You are available and flexible, with a good team spirit
  • You possess a good knowledge of geography
  • You have experience and a taste for travelling 
What we offer you
 
  • The opportunity to develop your skills in an international environment
  • A first experience in the exciting field of language travel
  • A young and dynamic work atmosphere
  • Corporate ethics oriented sustainable development 
Place of work: Antwerp
                 
Start date: ASAP
 
Reference: SALES_ANT
 
Type of contract: 6 months fixed term contract (prospect of a permanent position)
 
Activity rate: 100%
 
If you fit the profile and are tempted by the experience, please send us your application file in English or Dutch (résumé) along with a cover letter to the following e-mail address: jobs@esl.ch
 
Only applications accepted for an interview will receive a reply.

Informatiedagen

Kom en ontmoet ESL – Taalreizen op de informatiedagen in jouw regio:

5 Redenen om te kiezen voor ESL – Taalreizen

  1. Star Agency Europe
  2. ESL – Taalreizen is het beste agentschap van West-Europa

    ESL – Taalreizen heeft voor de vijfde keer de Star Agency Western Europe Award gewonnen bij de 2016 ST Star Awards.

  3. Beste prijsgarantie

    Als onze programma’s bij een ander taalreisagentschap goedkoper zijn, betalen wij jou het prijsverschil terug.

  4. Gratis en persoonlijke service 

    Wij bieden gratis en persoonlijke service voor, tijdens en na je taalcursus in het buitenland.

  5. Klanttevredenheid

    In 2016 heeft 97% van onze studenten ESL – Taalreizen aangeraden bij vrienden en familie.

  6. Gekwalificeerd agentschap

    ESL - Taalreizen is geaccrediteerd door instituten voor kwaliteitscontrole in de toerisme- en onderwijssector.

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Testimonials

Hannelore V.

Bournemouth is een aangename stad met een mooi strand, veel sportmogelijkheden en prachtige tuinen. Mijn verblijf van twee weken was een geweldige ervaring. Ik volgde lessen aan Kings School. De school heeft een goede reputatie en de leerkrachten zijn professioneel en heel vriendelijk. Op deze manier kon ik mijn Engels tussen moedertaalsprekers oefenen. Ik vond het belangrijk om mijn Engels in de praktijk te kunnen gebruiken gezien Engels steeds belangrijker wordt in de internationale/interdisciplinaire context. Ik verbleef in een Brits gastgezin, wat een echte aanrader is. Wel zou ik al wat vroeger, bv. in het laatste jaar middelbaar, op summer school geweest zijn. ESL heeft me goed op weg geholpen bij mijn keuzes en ik heb vertrouwen in de organisatie. Het was een onvergetelijke ervaring en ik zou het zeker opnieuw willen doen!

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Aitziber Leatxe Álvarez de Eulate

Mijn tijd bij het Shafston College is geweldig geweest. De school is net een familie – klein en comfortabel. Het was erg leuk om studenten uit andere landen te ontmoeten, hun gewoonten te leren kennen en soms hun talen. De docenten hadden aandacht voor de studenten, ik zou mijn Cambridge cursus nooit hebben gehaald zonder hun ondersteuning en extra hulp. De administratieve staf was verrassend en ik heb een geweldige tijd gehad en veel geleerd aan de Gold Coast.

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Om mijn franse taal te perfectioneren deed ik beroep op ESL, die mij heel snel en doeltreffend hielp met het uitzoeken van de beste opties. Een vriendin deelde haar ervaringen met ESL, zo kwam ik dan ook terecht bij deze organisatie. Vooreerst bezocht ik de site die heel overzichtelijk is en waar je eigenlijk alle essentiële informatie kan vinden naar waar u op zoek bent. Daarna kon ik telefonisch een afspraak maken en langsgaan op kantoor te Antwerpen. Alles verliep vrij vlot en we kregen meteen alle gewenste details en uitleg. Eens aangekomen in Tours kon het allemaal beginnen. Het “Institut de Touraine” is ongetwijfeld een aanrader! De professoren zijn heel enthousiast en de ligging van het instituur is excellent. Zelf startte ik met een onzettend laag niveau maar kon na drie maanden afsluiten met een grote portie Franstalige kennis. Om af te sluiten wil ik het nog even over Tours zelf hebben, die zeker even belangrijk is. Het is een historische stad die heel mooi gelegen is tussen de Loire en de Cher. Heb enorm genoten van de vele kastelen en de prachtige natuur langs de uitgestrekte rivieren. Mijn Frans gastgezin was ontzettend vriendelijk/behulpzaam en alles wat je daarnaast nog nodig hebt. Kortom, een verblijf om heel tevreden op terug te blikken.

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De ESL Community

Bekijk onze blogs, social network pagina’s en de verschillende online platforms om reisverhalen, artikelen en recensies van voormalige ESL-studenten te lezen.